Terms of Service

Last updated: 2025-01-30

1. Introduction

These Terms of Service ("Terms") govern your access to and use of Menudo's services, including our website, applications, and other services (collectively, the "Service"). By using the Service, you agree to these Terms. If you do not agree to these Terms, do not use the Service.

2. Eligibility

2.1. You must be at least 18 years old to use the Service.

2.2. By agreeing to these Terms, you represent and warrant that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into these Terms
  • You are not prohibited from using the Service under applicable laws

3. Service Description and Subscription

3.1. Subscription Tiers

  • We offer different subscription tiers, including a free tier and paid tier(s)
  • Features and usage limits vary by tier as described on our pricing page
  • We reserve the right to modify, change, or discontinue any tier at any time

3.2. Changes to Service

  • We reserve the right to modify or discontinue the Service or any part thereof at any time
  • We may transfer you to a different subscription tier of equal or lesser value
  • We may deprecate existing subscription tiers with reasonable notice

3.3. Right to Refuse Service

  • We reserve the right to refuse service to anyone for any reason at our sole discretion
  • We may terminate or suspend your access immediately, without prior notice or liability

4. Payments and Billing

4.1. Subscription Fees

  • Fees are based on your selected subscription tier
  • All fees are in Euro and non-refundable except as required by law
  • Current billing is monthly; we may offer different billing cycles in the future

4.2. Refunds

  • Refunds are provided solely at our discretion
  • Refunds may be issued in cases of verifiable system errors that prevent service delivery
  • No refund will be issued for partial use or dissatisfaction with the Service

5. Usage Limits and Restrictions

5.1. Account Limits

  • Usage limits are specified per subscription tier
  • Exceeding usage limits may result in service restriction or additional charges

5.2. Acceptable Use

  • You agree not to misuse the Service or help anyone else do so
  • Prohibited activities include:
    • Attempting to interfere with or disrupt the Service
    • Attempting to bypass usage limitations
    • Using the Service for any illegal purpose
    • Transmitting malware or other harmful code
    • Attempting to access other users' accounts

6. Account Termination

6.1. Termination by User

  • You may terminate your account at any time
  • Upon termination, you remain responsible for all fees incurred

6.2. Termination by Menudo

  • We may terminate or suspend your account immediately without notice for any reason
  • We may terminate your account for violation of these Terms
  • No refund will be provided for termination due to violation of Terms

6.3. Effect of Termination

  • Upon termination, your right to use the Service will immediately cease
  • We will delete your account data within a reasonable time
  • Some anonymized data may be retained for analytical purposes
  • We are not liable for any loss or damage following account termination

7. Disclaimer of Warranties

7.1. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

7.2. We do not warrant that:

  • The Service will be uninterrupted or error-free
  • Defects will be corrected
  • The Service is free of viruses or other harmful components
  • Results from using the Service will meet your requirements

8. Limitation of Liability

8.1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MENUDO BE LIABLE FOR ANY:

  • Direct, indirect, punitive, incidental, special, consequential damages, or
  • Loss of profits, revenue, data, use, goodwill, or other intangible losses

8.2. This limitation applies whether:

  • The damages arise from use or misuse of the Service
  • Notwithstanding any failure of essential purpose of any limited remedy
  • We were advised of the possibility of such damages

9. Changes to Terms

9.1. We reserve the right to modify these Terms at any time 9.2. We will notify users of material changes via email or through the Service 9.3. Continued use of the Service after changes constitutes acceptance of new Terms

10. Governing Law

10.1. These Terms shall be governed by the laws of Germany 10.2. Any disputes shall be subject to the exclusive jurisdiction of the courts in Germany

11. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

12. Contact Information

For any questions about these Terms, please contact us at support@menudo.io

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